That’s a big claim and one we work to maintain every single day. Our Quality Control process works on the simple premise of being proactive - to prevent a problem before it becomes a complaint.
Anticipate problem areas - identify them - correct them. All without customer intervention.
That's our promise to you. Every service we provide must meet our high quality standards. We personally inspect every carpet and upholstery cleaning service the next day and do regular in-person inspections on janitorial services.
We're so confident in our service, that if for any reason you are not satisfied, you can cancel at any time. No notice required.
Ernesto [Garcia] works for Corporate Specialty Services. He continually goes above and beyond his paid duties for PWA. He not only accepts our special and emergency requests but also voluntarily takes on tasks that save our agency money because he understands our commitment to our clients and how PWA values our welcoming and healing space for all.Richard Durk, Director, Finance & Admin