That’s a big claim and one we work to maintain every single day. Our Quality Control process works on the simple premise of being proactive - to prevent a problem before it becomes a complaint.
Anticipate problem areas - identify them - correct them. All without customer intervention.
That's our promise to you. Every service we provide must meet our high quality standards. We personally inspect every carpet and upholstery cleaning service the next day and do regular in-person inspections on janitorial services.
We're so confident in our service, that if for any reason you are not satisfied, you can cancel at any time. No notice required.
We wanted to send you this letter of appreciation and thank-you for the excellent service you have provided to our company over the last four years. Regularly scheduled cleaning is always confirmed ahead of time by your staff. We would like to thank you for coming to do a follow up to ensure that your staff has done a good job.Gail Curtis